We do not charge for UK delivery. All of our orders are dispatched using recorded Royal Mail and all orders must be signed for upon receipt. Please allow 3-5 working days for delivery.
Stock permitting, orders are typically dispatched within 24 hours of payment, and notification of the dispatch will be sent to you by email. In the unlikely event that an item is temporarily out of stock, we will notify you of any delay. We will dispatch your order as soon as the item arrives back in stock, and send you an email to confirm that your order has been sent. Delivery times are extended over local bank holidays and maybe extended as the result of areas outside of our control (examples: postal strikes, adverse weather conditions).
International orders are subject to local taxes and import duties. The purchaser is responsible for the identification and payment of all such charges. By purchasing through this site, the purchaser demonstrates their understanding to comply with the delivery terms and conditions.
At buttonera we simply want to share our passion for beautiful elegant jewellery but we do understand that on occasion you may want to return an item.
A refund can be requested within 14 days of despatch and an exchange within 31 days of despatch subject to our standard terms and conditions. Please note that used earrings cannot be returned for hygiene reasons and this does not affect your statutory rights.
The item(s) can be returned directly to buttonera and must be in their original packaging and condition with a receipt of proof of purchase. buttonera cannot accept returns for items that have been engraved, altered or damaged due to wear and tear.